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Since
it's introduction in August of 1988, IRC (Internet Relay Chat)
has grown to be one of the fastest and largest means to communicate
in real-time. In it's early stages the means of communication
was restricted to the Microsoft Windows based Telnet. This
proved not only to be frustrating, but at the same, time-consuming
having to type out lines and lines just to get a simple "hello"
across to your newly found friend. In spite of the constant
constrictions and barriers, IRC, in later years strived to
become easier and more user-friendly. Along those lines, the
IRC community developed "IRC Clients." The first of these
"clients" was mIRC developed by Khaled Mardam Bey. Later on,
more and more clients were developed, pIRCh, vIRC, XiRCON
and BitchX to name a few. As the popularity of IRC grew more
and more, the concept of etiquette grew a strong concern.
Why does IRC need etiquette? IRC, to a vast majority is regarded
as the best thing to being there with your friends and to
make new friends, without travelling via bus, car, boat or
airplane. Below, you will find the "Ten Commandments" of IRC
Etiquette, known as "Netiquette."
Rule
1: Remember the human.
The golden rule your parents and your kindergarten teacher
taught you was pretty simple: "Do unto others as you'd have
others do unto you." Imagine how you'd feel if you were in
the other person's shoes. Stand up for yourself, but try not
to hurt people's feelings.
In
cyberspace, we state this in an even more basic manner 'Remember
the human.'
When
you're holding a conversation online -- whether it's an email
exchange or a response to a discussion group posting -- it's
easy to misinterpret your correspondent's meaning. And it's
frighteningly easy to forget that your correspondent is a
person with feelings more or less like your own.
Rule
2: Adhere to the same standards of behavior online that you
follow in real life.
In real life, most people are fairly law-abiding, either by
disposition or because we're afraid of getting caught. In
cyberspace, the chances of getting caught sometimes seem slim.
And, perhaps because people sometimes forget that there's
a human being on the other side of the computer, some people
think that a lower standard of ethics or personal behavior
is acceptable in cyberspace.
The
confusion may be understandable, but these people are mistaken.
Standards of behavior may be different in some areas of cyberspace,
but they are not lower than in real life.
Rule
3: Know where you are in cyberspace.
What's perfectly acceptable in one area may be dreadfully
rude in another. For example, in most TV discussion groups,
passing on idle gossip is perfectly permissible. But throwing
around unsubstantiated rumors in a journalists' mailing list
will make you very unpopular there.
And
because etiquette is different in different places, it's important
to know where you are. Thus the next corollary.
Lurk before you leap.
When you enter a domain of cyberspace that's new to you, take
a look around. Spend a while listening to the chat. Get a
sense of how the people who are already there act. Then go
ahead and participate.
Rule
4: Respect other people's time and bandwidth.
It's a cliche that people today seem to have less time than
ever before, even though (or perhaps because) we sleep less
and have more labor-saving devices than our grandparents did.
The
word "bandwidth" is sometimes used synonymously with time,
but it's really a different thing. Bandwidth is the information-carrying
capacity of the wires and channels that connect everyone in
cyberspace. There's a limit to the amount of data that any
piece of wiring can carry at any given moment -- even a state-of-the-art
fiber-optic cable. The word "bandwidth" is also sometimes
used to refer to the storage capacity of a host system. When
you accidentally post the same note to the same newsgroup
five times, you are wasting both time (of the people who check
all five copies of the posting) and bandwidth (by sending
repetitive information over the wires and requiring it to
be stored somewhere.)
You
are not the center of cyberspace.
Presumably,
this reminder will be superfluous to most readers. But I include
it anyway, because when you're working hard on a project and
deeply involved in it, it's easy to forget that other people
have concerns other than yours. So don't expect instant responses
to all your questions, and don't assume that all readers will
agree with -- or care about -- your passionate arguments.
Rule
5: Make yourself look good online.
Take advantage of your anonymity.
As
in the world at large, most people who communicate online
just want to be liked. Networks -- particularly discussion
groups -- let you reach out to people you'd otherwise never
meet. And none of them can see you. You won't be judged by
the color of your skin, eyes, or hair, your weight, your age,
or your clothing.
You
will, however, be judged by the quality of your writing. For
most people who choose to communicate online, this is an advantage;
if they didn't enjoy using the written word, they wouldn't
be there. So spelling and grammar do count.
If
you're spending a lot of time on the net and you're shaky
in these areas, it's worth brushing up on them. There are
plenty of books available, but you'll learn more -- and possibly
have more fun -- if you take a course. If you're an older
adult, you don't have to take a "bonehead grammar" course
with a bunch of bored teenagers. Instead, look for courses
on proofreading and copy editing; they usually cover the basic
rules of grammar pretty thoroughly, and they'll be filled
with motivated students who are there because they want to
be.
Know
what you're talking about and make sense.
Pay attention to the content of your writing. Be sure you
know what you're talking about -- when you see yourself writing
"it's my understanding that" or "I believe it's the case,"
ask yourself whether you really want to post this note before
checking your facts. Bad information propagates like wildfire
on the net. And once it's been through two or three iterations,
you get the same distortion effect as in the party game "Operator"
Whatever you originally said may be unrecognizable. (Of course,
you could take this as a reason not to worry about the accuracy
of your postings. But you're only responsible for what you
post yourself, not for what anyone else does with it.)
In
addition, make sure your notes are clear and logical. It's
perfectly possible to write a paragraph that contains no errors
in grammar or spelling, but still makes no sense whatsoever.
This is most likely to happen when you're trying to impress
someone by using a lot of long words that you don't really
understand yourself. Trust me -- no one worth impressing will
be impressed. It's better to keep it simple.
Finally,
be pleasant and polite. Don't use offensive language, and
don't be confrontational for the sake of confrontation.
Rule
6: Share expert knowledge.
Finally, after all that negativity, some positive advice.
The
strength of cyberspace is in its numbers. The reason asking
questions online works is that a lot of knowledgeable people
are reading the questions. And if even a few of them offer
intelligent answers, the sum total of world knowledge increases.
The Internet itself was founded and grew because scientists
wanted to share information. Gradually, the rest of us got
in on the act.
So do your part. Despite the long lists of no-no's in this
book, you do have something to offer. Don't be afraid to share
what you know.
Sharing
your knowledge is fun. It's a long-time net tradition. And
it makes the world a better place.
Rule
7: Help keep flame wars under control.
"Flaming" is what people do when they express a strongly held
opinion without holding back any emotion. It's the kind of
message that makes people respond, "Oh come on, tell us how
you really feel." Tact is not its objective.
Does
Netiquette forbid flaming? Not at all. Flaming is a long-standing
network tradition (and Netiquette never messes with tradition).
Flames can be lots of fun, both to write and to read. And
the recipients of flames sometimes deserve the heat.
But
Netiquette does forbid the perpetuation of flame wars -- series
of angry letters, most of them from two or three people directed
toward each other, that can dominate the tone and destroy
the camaraderie of a discussion group. It's unfair to the
other members of the group. And while flame wars can initially
be amusing, they get boring very quickly to people who aren't
involved in them. They're an unfair monopolization of bandwidth.
Rule
8: Respect other people's privacy.
Of course, you'd never dream of going through your colleagues'
desk drawers. So naturally you wouldn't read their email either.
Rule
9: Don't abuse your power.
Some people in cyberspace have more power than others. There
are wizards in MUDs (multi-user dungeons), experts in every
office, and system administrators in every system.
Knowing
more than others, or having more power than they do, does
not give you the right to take advantage of them.
Rule
10: Be forgiving of other people's mistakes.
Everyone was a network newbie once. And not everyone has had
the benefit of reading this book. So when someone makes a
mistake -- whether it's a spelling error or a spelling flame,
a stupid question or an unnecessarily long answer -- be kind
about it. If it's a minor error, you may not need to say anything.
Even if you feel strongly about it, think twice before reacting.
Having good manners yourself doesn't give you license to correct
everyone else.
If
you do decide to inform someone of a mistake, point it out
politely, and preferably by private email rather than in public.
Give people the benefit of the doubt; assume they just don't
know any better. And never be arrogant or self-righteous about
it. Just as it's a law of nature that spelling flames always
contain spelling errors, notes pointing out Netiquette violations
are often examples of poor Netiquette.
The
"Ten Commandments" is a good reference to have when you are
on IRC, remember them and most of all, use them as your guide
when you're online. Have fun!
Written
by Brian J. DeHavilland "m0rphine" (IRC Operator, Copenhagen.DK.EU.ChatNet.Org)
Credits "Netiquette" excerpt by Virginia Shea. (Modified).
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